If you have added reminders to your calendar events or to-dos in Sortifyd but are not getting notifications or notification sounds, please do the following to make sure that notifications for Sortifyd are enabled correctly on your device.
iOS devices
- Go to device Settings
- Search for Sortifyd
- Select Sortifyd and tap Notifications
- Make sure Allow Notifications is turned on
- Select the type of notification alerts you'd like
- If you would like sound notifications, make sure Sounds is also turned on
Android devices
- Go to device Settings
- Tap Apps
- Search for Sortifyd
- Select Sortifyd and tap Notifications
- Make sure Allow Notifications is turned on and set to Normal
- Make sure Do Not Disturb is turned off
The battery optimization setting in Android devices sometimes may also disable sound. If the above does not work, please do this: go to Settings > Apps and Notifications > Special app access > Battery optimization > Search for Sortifyd and set it to Don't optimize.