Submit a request
What are hint notes?
Where do I add a record if I cannot find a suitable folder?
Family and access
Will my Sortifyd (NineBx) account work across different platforms within my family?
What happens when I delete a family member from my account?
Why would I need to add a non-user to my NineBx account?
What platforms does NineBx support?
How do I increase storage or add more users?
What are the benefits of an upgrade to a paid plan?
Is Sortifyd (NineBx) free?
Feedback and support
How do I share improvement ideas?
How do I contact NineBx support?
How do I refer a friend?
Data security and privacy
What happens when I change the master password to my account?
How does NineBx manage privacy?